Help your service department team reach new levels of productivity and improve consumer satisfaction with the efficiencies of the DX1 platform.
Service managers can perform all of their job functions, including Estimates and Repair Orders, Technician Efficiency and Warranty Authorization Tracking within the DX1 platform. Simple, quick and efficient!
A color-coded system shows your service managers which parts have arrived so the appropriate service job can begin. No more lengthy clicking sessions combing through multiple ROs to identify what service job is ready to start.
Unlike other dealership management systems, DX1 allows service managers to add photos to their ROs. This can create more accountability and improved satisfaction with the customer.
DX1 dealer Javier Najera of Fred Cummings Motorsports believes this feature alone saves him an hour a day compared to when he used a high-profile powersports industry DMS.
DX1 allows your service managers to stop re-creating the same RO multiple times a day. With DX1, they can create standard job templates, like an oil change or a tire replacement. This can lead to substantial savings each and every day.
Keep your service technicians scheduled efficiently with the DX1 Service Scheduling feature. Service Scheduling allows service managers and service writers to set up technician availability, schedule service appointments, assign the work to service techs, and create estimates without having to leave the Service Scheduling feature. Eliminate paper calendars cluttering up your workspace and improve overall service department efficiency!
With DX1’s Technician Time Clock, service technicians can review all repair orders they’ve been assigned to and clock directly into and out of jobs, eliminating the need for manual time tracking. Reporting allows service managers to monitor technician efficiency.